We just received an auto-call from our internet provider
saying they were having trouble processing our monthly payment. The auto call
thing put me on hold after I answered and then there was a message on hold
saying that I could leave my name and number and someone would call me back.
Wait. What? They called me and I have to leave a message for them to call me?
Why not just have the person call me? Am I missing something here?
And when you call in for service on your internet connection,
they give you the option of emailing them. Really? Are we thinking these things
through folks?
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