Sunday, August 27, 2023

Two Ringling Circus

Have you ever have one of those dreaded occurrences where someone calls you and leaves a message, and, before you can call them back, they call you again? And then you answer the second call and apologize for not calling him back. Do not do this. It’s a lose-lose. 

By answering the second call, you’re demonstrating that yes, you were available to call him back but you didn’t take the time to do it. This gives him (the upper) hand. You’re done. You’re on the mat. You’re cooked. And this also encourages him to use this maneuver again.

The optimal response here would be to not answer the second call. Instead, call him back 3 minutes later. This lets him know that yes, you did just get out of your meeting.

Acting slightly winded helps also.

 

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